Got Questions?

  • Never fear - we are still baking! Nothing has changed locally! You can still order mixed boxes of our original cupcakes for local delivery here. We are offering FREE delivery of our Cupcakes AND Jarcakes for our locals in 2340. Of course you can also now send our Jarcakes Australia wide. They are the same cuppies you know and love, just leveled-up and portable!

    You can also still customise our original cuppies if you’re after 24 or more in a custom or corporate order locally. Head here for all the deets.

  • Cupcakes are at their best if eaten within 3-4 days.

    Jarcakes are at their best on the day you receive them, however will last for at least 7 days from shipping, longer in cooler months. If you’ve managed to keep them beyond their best-before, you can revive them by taking their lids off, and popping them in the microwave for 5-8 seconds - no longer!

  • Cupcakes and Jarcakes are best stored and eaten at room temperature. No need to refrigerate.

    For extra indulgence, you can pop your lid off your Jarcake, and bang in the microwave for 5-8 seconds, for a pudding-y experience. No longer though!

  • We exclusively offer GF! But we bet you can’t tell.

    Everything we bake is always gluten-free - baked in a gluten-free kitchen, with ingredients free from gluten. Our co-founder has lived a GF lifestyle for decades, and really knows her stuff.

    We have even had all of our flavours lab tested to make sure, with the result: Gluten Not Detected =<5.0 mg/kg (this is the sensitivity level, which is SUPER sensitive).

  • You can find our dairy-free Cupcakes for local Tamworth delivery in our dedicated Dairy-Free section here. Please note, we do bake in a kitchen that uses dairy, so while all care is taken, there may contain traces.

    Jarcakes are currently only available as gluten-free.

  • Currently our Jarcakes are sold as-is, however if you are looking to add a custom logo or sticker on top, reach out and have a chat.

    If you’re a Tamworth local and in need of 24 or more original Cupcakes, we are still taking custom & corporate logo orders. You can find all the info, or how to get in touch here.

  • Let’s chat! Get in touch here, and let us know what you’re after.

Jarcake & Cupcake FAQ

  • Australia-wide baby! We ship our Jarcakes & Baking Supplies to any postal address in the Australia Post network. Express post is recommended for perishable items.

    We also offer FREE delivery of Jarcakes, Baking Supplies, AND Original Cupcakes locally in Tamworth, NSW, 2340. Sometimes, even same-day via our same-day delivery tab.

  • We offer FREE local delivery (within 2340) of our original Cupcakes M-F here, and for custom or corporate orders of 24 or more original cuppies, 7 days. Head here for the info.

    We also offer FREE local delivery of our Jarcakes Monday- Friday. Locals can select their delivery day.

    Sometimes we have spare Cupcakes or Jarcakes available for same-day delivery in Tamworth, via our same-day delivery tab.

  • Sometimes! If we happen to have any Cupcakes or Jarcakes spare, we pop them in our same-day delivery tab, so take a peek. FREE local Tamworth delivery.

    Orders for Baking Supplies will be delivered within 1-2 days from ordering.

    You will receive an email when your delivery has landed safe and sound.

  • We offer flat-rate shipping across Australia:

    Parcel Post: $14.95

    Express Shipping: $18.95

    We offer FREE local delivery within Tamworth, NSW, 2340, Monday-Friday. Weekend delivery is available locally for custom orders, but will incur a surcharge ranging from $8-$13.

  • We aim to send your order next business day, but please allow 1-2 days for processing and baking.

    For National Jarcakes, we recommend selecting Express Post. We ship these Monday-Thursday in an effort to minimise perishable items spending extended periods of time in postal warehouses over the weekend. Orders received from Thursday-Sunday will be sent from Monday onwards.

    You can also select your week of dispatch to plan ahead, and we will dispatch on the Monday of that week to allow the most time for your recipient to receive your parcel.

    You will receive a tracking number. Take a peek at the Australia Post estimated delivery times according to postcode here. Add 2340 as shipping from destination.

    The vast majority of orders sent via Express Post arrive within 1-3 business days, but please allow an additional day if you are outside the Express Post Network. The vast majority of parcels sent via Parcel Post arrive within 3-7 business days.

    Aust-Post Express Delivery Estimates:

    NSW & ACT: 1-2 Business Days. VIC, QLD, SA, TAS: 2-3 Business Days. WA & NT: 3-5 Business Days.

    Aust-Post Standard Delivery Estimates:

    NSW & ACT: 2-4 Business Days. VIC, QLD, SA, TAS: 3-7 Business Days. WA & NT: 5-10 Business Days

    If you haven't received your delivery within 7 business days, send us an email so we can look into it.

    Locals in Tamworth can select their date of delivery for Jarcakes & Cupcakes.

  • For Australia-wide orders - unfortunately not. We currently ship within 1-2 business days of order receipt (or the Monday of your selected week), at which point we send it via Standard or Express Post, as selected at checkout.

    The vast majority of Express orders arrive within 1-3 business days (2-7 days for Standard Post), but please allow an additional day if you are outside the Express Post Network.

    Tamworth locals can select their date of delivery, but not time.

  • If no-one is home to receive your package, Australia Post will leave it in a safe place.

    If you have ordered for delivery locally in Tamworth and no-one is home to accept the order, we will leave it in a shaded space, covered if necessary.

    You will be notified of delivery in both cases.

  • Be sure to check your tracking information with Australia Post, and double check your delivery details.

    If you haven’t received your order within 7 business days of being sent, reach out to us at hello@thedailycupcakeco.com.

  • Get in touch with us at hello@thedailycupcakeco.com if there are any dramas so we can look into it. Be sure to include any relevant information, photos, and your order number.

    Please note, our Cupcakes and Jarcakes are made in house, by hand. Due to the perishable nature of our products, we cannot be responsible for how they are transported and stored once they leave our hands, but will be glad to help on a case by case basis. We do our very best to make sure they are packed safely in their boxes in an effort to minimise problems.

    We highly recommend selecting Express Post at checkout for perishable items. We will not be held responsible if Parcel Post is selected and perishable items arrive in poor condition.

Delivery FAQ