Got Questions?

Jarcake & Cupcake FAQ

  • Cupcakes are at their best if eaten within 3-4 days.

    Jarcakes are at their best on the day you receive them, however will last for at least 7 days from shipping, longer in cooler months.

  • Cupcakes and Jarcakes are best stored and eaten at room temperature. No need to refrigerate.

  • We exclusively offer GF! But we bet you can’t tell.

    Everything we bake is always gluten-free - baked in a gluten-free kitchen, with ingredients free from gluten. Our co-founder has lived a GF lifestyle for decades, and really knows her stuff.

    We have even had all of our flavours lab tested to make sure, with the result: Gluten Not Detected =<5.0 mg/kg (this is the sensitivity level, which is SUPER sensitive).

  • You can find our dairy-free Cupcakes for local Tamworth delivery in our dedicated Dairy-Free section here. Please note, we do bake in a kitchen that uses dairy, so while all care is taken, there may contain traces.

    Jarcakes are currently only available as gluten-free.

  • Currently our Jarcakes are sold as-is, however if you are looking to add a custom logo or sticker on top, reach out and have a chat.

    If you’re a Tamworth local, we can colour your cupcakes as required in our Create-Your-Own section.

    We also specialise in Corporate orders, where we can align your brand colours, or add edible logo toppers.

  • Of course!

    You can order cupcakes up to 8x dozen at a time direct via our Cupcakes page. If you need more, or if we can help in any other way, get in touch.

Delivery FAQ

  • Australia-wide baby! We ship our Birthday Cake Jarcakes & Baking Supplies to any postal address in the Australia Post network. Express post is recommended for perishable items.

    We also offer FREE delivery of Jarcakes, Baking Supplies, AND Original Cupcakes locally in Tamworth, NSW, 2340.

  • We offer FREE local delivery (within 10kms of the Tamworth CBD, 2340). Cupcakes are delivered every Friday between 9:30-4pm.

    Orders from our Baking Supplies Range will be hand-delivered within 1-2 days of purchase.

    Corporate orders can be delivered Monday-Friday.

    You will receive an email when your delivery has landed safe and sound.

  • If you are unable to select a particular date on the calendar, unfortunately it is no longer available..

  • Unfortunately we no longer offer this as a service.

  • We offer flat-rate shipping across Australia:

    Parcel Post: $14.95

    Express Shipping: $18.95

    We offer FREE local delivery within Tamworth, NSW every Friday for Cupcakes, and within 1-2 business days for Baking Supplies. Orders delivered outside of this period will incur a surcharge.

  • Baking supplies will be shipped within 1-2 business days of purchase.

    For National Jarcakes, we recommend selecting Express Post. We ship these Tuesday-Friday.

    You will receive a tracking number. Take a peek at the Australia Post estimated delivery times according to postcode here. Add 2340 as shipping from destination.

    The vast majority of orders sent via Express Post arrive within 1-3 business days, but please allow an additional day if you are outside the Express Post Network. The vast majority of parcels sent via Parcel Post arrive within 3-7 business days.

    Aust-Post Express Delivery Estimates:

    NSW & ACT: 1-2 Business Days. VIC, QLD, SA, TAS: 2-3 Business Days. WA & NT: 3-5 Business Days.

    Aust-Post Standard Delivery Estimates:

    NSW & ACT: 2-4 Business Days. VIC, QLD, SA, TAS: 3-7 Business Days. WA & NT: 5-10 Business Days

    If you haven't received your delivery within 7 business days, send us an email so we can look into it.

    Tamworth locals - We deliver Cupcakes every Friday free of charge, within 10kms of the CBD between 9:30-4pm. We hand-deliver Baking Supplies orders within 1-2 days of purchase.

  • If no-one is home to receive your package, Australia Post will leave it in a safe place.

    If you have ordered for delivery locally in Tamworth and no-one is home to accept the order, we will leave it in a shaded space, covered if necessary.

    You will be notified of delivery in both cases.

  • Be sure to check your tracking information with Australia Post, and double check your delivery details.

    If you haven’t received your order within 7 business days of being sent, reach out to us at hello@thedailycupcakeco.com.

  • Get in touch with us at hello@thedailycupcakeco.com if there are any dramas so we can look into it. Be sure to include any relevant information, photos, and your order number.

    Please note, our Cupcakes and Jarcakes are made in house, by hand. Due to the perishable nature of our products, we cannot be responsible for how they are transported and stored once they leave our hands, but will be glad to help on a case by case basis. We do our very best to make sure they are packed safely in their boxes in an effort to minimise problems.

    We highly recommend selecting Express Post at checkout for perishable items. We will not be held responsible if Parcel Post is selected and perishable items arrive in poor condition.