Terms of Service

All of our products, including the recipes, are designed and made from scratch by us in our fully registered, insured, and exclusively gluten-free kitchen. Our products have been lab tested and confirmed Gluten-Free, at the most sensitive level of <5ppm (less than 5 parts per million). The highest care is taken when producing our products, with quality being our number one priority. Customer satisfaction is very important to us, and we highly value your feedback, as we are always striving for excellence.

Parties

These terms and conditions form a legally binding agreement between The Daily Cupcake Co. Pty Ltd (ACN 648 178 376) trading as The Daily Cupcake Co. (The Daily Cupcake Co; Us; We; Our) and the person specified in any order for Our services (Customer; Client; You).

GST (Goods & Services Tax)
All prices quoted on this website include GST for orders placed within Australia, unless explicitly stated.

Purchase and Delivery

  • Prices are subject to change at any time without notice.

  • Any discount codes must be used at time of checkout, and cannot be applied retroactively.

  • We accept no responsibility for products once they have left our possession. No refunds will be given due to mishandling or incorrect storage.

  • You will be sent an email or invoice upon online order confirmation, containing your order details.

  • It is the responsibility of the customer to read the ingredients listed. We will not be held liable for any allergic reaction resulting from consumption of our cupcakes.

    Local Delivery - Tamworth 2340

  • If no-one is at the delivery address to accept the product, the product will be left in a safe, weather protected space at the address specified, as we see fit. Where necessary, we will cover to shelter from direct sunlight.

  • Local delivery charges are determined according to suburb, and delivery costs will be added to your order before processing, if relevant.

  • If the incorrect delivery details are provided or we are unable to gain access to the address, we may need to contact you to arrange re-delivery which may incur a re-delivery fee. No refunds will be given based on incorrect details, or lack of access.

  • Local delivery is available at our discretion.

Corporate Orders

  • Corporate orders must be confirmed and payment received at least 48 hours prior to delivery, otherwise they will be assumed cancelled.

  • No refunds will be issued if cancellation is within 48 hours of delivery date.

  • Changes requested within 48 hours of delivery will be made at our discretion, and are not guaranteed.

  • Creative freedom within customer requirements is assumed.

Refund Policy

  • Refunds will not be given except in exceptional circumstances, and at our discretion. Products are made to order, and are perishable, so cannot be re-sold in accordance with Consumer Law.

  • Store credit issued is valid only for the product, and does not include delivery charges.

  • We will always work with you to rectify any problems, so be sure to reach out if you are not satisfied with any aspect of our service.

Copyright
The name “The Daily Cupcake Co.” and all photographic images on the website are owned by The Daily Cupcake Co., and are subject to protections under Australian copyright law. All rights reserved.

Contact Details
For any other queries in relation to our site or operation, please do not hesitate to email us at hello@thedailycupcakeco.com
The Daily Cupcake Co. Pty Ltd.
Tamworth NSW 2340
Australia
ABN: 71 648 178 376

Fully registered and insured.

By purchasing, you agree to the terms of service.